We are a forward-thinking association of technology-driven Yukon companies

Covid 19 - Technical Services and Expertise for Remote Work

 

TechYukon represents many local IT businesses from various areas within the technology sector. As the ongoing Covid 19 situation continues to unfold, more people will need to be working from home, which makes some local IT businesses an essential service during this time. Therefore, we have created a list of our members that can help other businesses work remotely. This includes providing knowledge and equipment so people can work from home more effectively.

 

Bizont

Website: bizont.ca

Contact: [email protected]

Bizont is a local business that develops and designs websites, software, and apps.

Help/assistance during Covid19 situation:

  • Consult with businesses on how to work remotely by using zoom, slack, and JIRA.
  • Website improvements and development

 

Tangerine Technology

Website: tangerinetechnology.is

Contact: [email protected]

Tangerine Technology is a one-stop managed services and technology solutions provider. Some of the services they provide are networking, surveillance, development and design, security, telecommunications, and regulatory compliance.

Help/assistance during Covid19 situation:

  • Provide solutions and options on having a secured remote work link to prevent hacks while working remotely.
  • Can also provide solutions to enable people to work remotely

 

Triniti Technology

Website: trinititech.ca

Contact: 867-456-8324

Triniti Technology is a technology retailer and IT provider.

Help/assistance during Covid19 situation:

  • For those working remotely, you can order products from them online and they are able to deliver to your vehicle to promote social distancing.
  • Can also provide solutions to enable people to work remotely

 

Apprendo

Website: apprendo.io

Contact: [email protected]

Apprendo is an online learning platform where people are able to host online courses and training.

Help/assistance during Covid19 situation:

  • This software can be used for remote learning and collaboration.
  • They have also offered to provide their software for free to teachers and managers at NGOs. This includes one-on-one sessions with Apprendo staff on best practices on how to work remotely.

 

Northwestel

Website: nwtel.ca

LiveChat: https://chat.nwtel.ca

Phone: 1-888-423-2333

Email: [email protected]

Northwestel delivers a broad range of telecommunications solutions and television services across Yukon, Northwest Territories, Nunavut, northern BC and Alberta.

Help/assistance during Covid19 situation:

  • Every Northwestel residential customer in Northern Canada will receive temporary relief on their internet usage in March and April
  • Northwestel technicians are continuing to carry out in-home visits with our customers, as needed. They have put in a number of protocols to protect both staff and customers
  • Several channels have been made available on free preview for Northwestel TV subscribers to help our customers stay informed and entertained during this period. Select TV packages are 50% off until April 30th.
  • Northwestel retail centre locations in Whitehorse and Yellowknife are closed until further notice, but staff are still working behind the scenes to help customers. Northwestel’s Customer Care Centre can be reached during regular working hours via online chat or by phone. Their representatives can assist with technical support, provide and update account information, and accept bill payments. Additional self-serve support options are available at support.nwtel.ca
  • Businesses with sales representatives can still reach their account manager via email or phone, for their account, service, or equipment needs

 

Severn GIS

Contact: [email protected]

Joe is a sole proprietor that specializes in IT and network infrastructure, workflow application, and database development.

Help/assistance during Covid19 situation:

  • He is able to consult with any business that is hosting resources on-premise that they are having difficulty accessing off-premise owing to whatever bandwidth constraints they may be facing.

 

Meadia Solutions

Website: meadia.net

Contact: 867-633-2787

Meadia Solutions is Yukon’s local Apple specialists, selling and repairing Apple products.

Help/assistance during Covid19 situation:

  • Continue to offer in-store service for iPhones, iPads, and Mac computers. They have a disinfecting station to ensure there is no transmission between customers and staff via their device. They are only allowing a maximum of four customers in the store at one time. They are doing walk-in as well as appointments for sales and service. 
  • Are offering Remote Support to work on Mac and iPhones and are able to run diagnostics on most units remotely and have enterprise level software to provide remote support and service for customers at home. 
  • Refurbished a number of Pre-Owned Laptop and Desktops and will be discounting these 15% for any models in stock. Also, they have some steeply discounted new MacBook Air and iPad Pros in stock for customers to work on from home. 
  • Thorough cleaning and disinfecting of devices for all service and all devices are stored in protective foam once they are cleaned and disinfected. 

 

Make IT

Website: makeit.com

Contact: [email protected]

Make IT provides enterprise software development for corporate clients and start-ups and IT consulting and managed services for corporate clients. Their service area is western North America.

Help/assistance during Covid19 situation:

  • Enable businesses to work remotely by deploying remote connectivity and cloud-based solutions.

 

Total North Communications

Website: totalnorth.ca

Contact: [email protected]

Total North provides network management, IT consulting and integrated communications services including microwave wireless and satellite communications, operating throughout the territories and northern BC.

 Help/assistance during Covid19 situation:

  • Can help with remote office setups
  • Linking remote locations via satellite and wireless
  • Bandwidth management and VOIP/video conferencing deployments

 

Additional Resources for Businesses:

 

Business Development Bank of Canada

Government of Canada - Business and Industry

Government of Canada - Resources for Canadian Businesses

Cannor

Conference Board of Canada

Yukon Government Department of Economic Development