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Business & Process Improvements with Technology

March 26, 2024 @ 12:00 pm - 1:00 pm


Looking to enhance customer experience, reduce administrative overhead, or save time through automation?

Taking your business digital doesn’t mean that you’re forcing yourself to compete with Ecommerce giants like Amazon. In niche or hyperlocal markets, an online presence improves discoverability in the digital age of search.

Digital Transformation also isn’t restricted to product or retail businesses. Service businesses can also benefit from using technology to improve other areas like project management, delivery, customer support, marketing, and billing. Leading to an overall better customer experience. Automation can free you up to be more human by taking away the need for repetitive unenjoyable tasks.

Join us to hear from local business owners and operations professionals on how they’ve creatively applied technology to address business challenges and streamline processes.

11:30 am – Doors Open
12:00 pm – Panel Discussion
1:00 pm – Networking

Lunch will be provided.



Xina Cowan – EntrepreNorth

Xina lives and works in Whitehorse on the traditional territories of the Ta’an Kwäch’än Council and the Kwanlin Dün First Nation. Her ancestry is Irish, Scottish, and Mohawk and she is honoured to be learning her family’s shared histories. She is the granddaughter of Barbara Monture Malloch and the great-granddaughter of Gilbert ‘Slim’ Monture from Six Nations. After studying Human Relations at Concordia University in Montreal, Xina moved to the Eeyou Itschee Cree community of Wemindji in 2013 and began her career in Indigenous-centered programming. Since then, Xina’s work has taken her all across the North. At EntrepreNorth, she oversees the organization’s strategy, operations, impact storytelling, partnership development, and fundraising alongside her Co-Lead, Ben. Xina is also a certified Coach and is the Host and Producer of EntrepreNorth’s podcast series Venture Out.


Prior to joining EntrepreNorth, Xina was the Development Manager for Indigenous projects at Youth Fusion and was the Editor of WIOT Magazine at Rezolution Pictures. Her (not so) side passion is promoting Indigenous fashion designers and artists from the Circumpolar Arctic.


Kym Rempel – Anto Yukon

In her former career working in land management in the traditional territories of Yukon First Nations, Kym would draw immense inspiration from the natural world around her. Her experiences in these gorgeous, rugged landscapes deeply influence the way she approaches soap today. Picking fireweed on river banks, flying into ancient mountain valleys to collect glacial silt, gathering rosehips in the midnight sun: Kym wanted to pass these moments on—through an inhale, an instant, an impression. It’s soap that tells its own story. It’s not just the call of nature that makes Anto Yukon special, however. It’s the call of imagination too. Each morning Kym savors the experience of choosing her coffee cup from the shelf, selecting from a collection of ceramics. The cup is a functional item, but a thoughtful one. It’s a carefully created work of art. That’s the same feeling she wants to evoke with Anto, from the moment you see the package to the way you smell it on your skin midday. It’s natural production combined with artful design, beauty above all.


Peter Wright – Taurus Coaching

Peter is a multifaceted leader and entrepreneur with a deep-rooted passion for leveraging technology to enhance both personal and professional growth. As the Founder and CEO of Taurus Coaching and Taurus Consulting Services, and the Executive Director of the Yukon Wood Products Association, Peter has demonstrated a relentless pursuit of excellence across various sectors, including forestry, wildland fire management, and leadership development.

With a foundational career as a forest engineer on Vancouver Island, British Columbia, Peter’s journey into leadership was spurred by a recognition of the pervasive lack of formal leadership training in high-performance roles. This insight led him to create the Apex Leadership Method through Taurus Coaching, a program designed to empower professionals to achieve wholeness in their lives and lead with intention, resulting in improved team dynamics, productivity, and personal well-being while continually adopting new technology to streamline business processes.

Before his entrepreneurial and leadership development endeavors, Peter’s tenure as a Regional Protection Manager for the Yukon Wildfire Service honed his skills in managing teams under stress, fostering resilience, and executing strategic operations. His earlier experiences as a Field Engineer and Professional Forester with Western Forest Products solidified his expertise in project management and team leadership, laying the groundwork for his consultancy work in forest engineering and wildfire management.

In his current role with the Yukon Wood Products Association, Peter advocates for sustainable forestry practices, demonstrating his commitment to environmental stewardship and the sustainable use of technology in industry advancement. Additionally, as a High-Performance Men’s Coach and Mastermind Lead with Knowledge For Men, he focuses on empowering men to excel in all facets of life, aligning success with personal values and purpose.


FACILITATED BY: Selene Vakharia

Selene Vakharia is a queer, biracial, non-binary social innovator and entrepreneur whose vision is to lead and inspire positive change. They have been a strategist who for 20 years has worked with organizations, businesses, and award-winning ad agencies across Canada. In 2014, they moved to Whitehorse, Yukon, where they continue to reside today.

Selene has been featured in the news and on entrepreneurship podcasts, including Canadian Living Magazine, is a past winner of the Startup Canada Entrepreneur Support Award, and (most importantly to them) won a national Science Competition in high school for a coding project.


March 26, 2024
12:00 pm - 1:00 pm